Terminology
Glossary
active team
A way of setting the default view within a workspace, and the folders and Scribes that can be accessed. This is also the default team where captured Scribes will be saved.
Basic
The name of Scribe’s free plan.
capture
Verb used for Scribe creation.
dashboard
Default page that users see when they log in. Users can quickly access documents they viewed, documents they created, and documents that were shared with them across all teams.
document
General term used to refer to both Scribes and Pages. Try to avoid; users generally use “documents” to refer to Word Doc or a PDF, not things within Scribe.
embed
Both a noun and a verb used when talking about previewing Scribe from within another platform. This is an embed:
ENT
Abbreviation of Enterprise. Used within tags in the product. Do not use “ENT” as an abbreviation when writing long-form text.
Enterprise
Scribe’s highest-tier plan, above Pro, for companies needing advanced security, compliance, and multi-team management. Always capitalize.
export
Verb used to communicate creating a new file such as a PDF or Word Doc from a Scribe. You export to another format, not as another format.
Export to PDF
extension
A browser extension available in Chrome and Edge which allows users to capture a Scribe from within their browser.
folder
A group of documents. Users can create subfolders within folders.
me/my/mine
Use “me” and “my” for features which are specific to a user.
Examples: “Shared with me”, “Created by me”
movie (viewing mode)
One of three viewing modes for an embed, where Scribe steps auto-play with captions and audio.
organization
The highest level of user grouping within Scribe, consisting of teams and users. An organization can have multiple teams with various combinations of users, but an organization has a unique set of users.
Pages
Pages are used to assemble Scribes, text, images, and media in an interactive and sharable format. Pages can receive feedback and reactions and are stored alongside other documents within a team. Always capitalize Pages (the feature), and Page (the single item).
permissions
Access settings for Scribes, users, teams, and organizations.
Pro
An umbrella-term for two distinct, paid plans: Pro Personal and Pro Team. Both plans allow users to access advanced features unavailable on Basic. The plans differ in terms of seat pricing. The Pro Tag will show to Basic users nearby Pro-tier features.
record
Avoid. The verb “record” implies creating a video; use capture instead.
Review Queue
An enterprise-level feature which gives team admins the ability to review Scribes and mark them as Under Review or Verified.
role
The level of access a user has in a team or organization.
Scribe
1) A step-by-step how-to guide, or 2) the name of this company. Always capitalize.
scribehow
Our domain name. Don’t call the product Scribehow. Call it Scribe.
scroll (viewing mode)
One of three viewing modes for an embed, where the user can scroll from top to bottom to see all steps in a Scribe.
share
Catch-all term used for creating a link to a Scribe, creating an embed for a Scribe, or exporting a Scribe to another file format or service.
Sidekick
A side-by-side view mode for the browser extension which allows users to follow along with a Scribe while on another website and preview steps during Scribe capture.
slides (viewing mode)
The default of the three viewing modes for embeds, where each Scribe step displays as a standalone slide.
Smart Blur
A feature within Scribes used to auto-redact sensitive information. Only available when using the extension.
subfolder
A folder nested inside another folder.
super organization
No longer used. Use organization.
Tasks
A feature which allows sharing checklists and to-dos among a team. A task can be set to Not Started, In Progress, or Completed. Tasks (the feature) should be capitalized; a single task can be set in lowercase.
task
A to-do item which can be shared among a team or managed by a single user.
team
A way to group users and create a shared library of documents.
teammate
Use when inviting or referencing other users within a team. Caution: people rarely say the word “teammate” aloud, so although it’s convenient shorthand to use in the product, it’s not suited for marketing.
Example: “Invite a teammate”
user
A single Scribe user. Users can be on multiple teams within an organization, and can be a part of multiple organizations. When talking about inviting others, use teammate.
viewing mode
Refers to one of three options for viewing an embed: slides, movie, or scroll.
workspace
The location where a user can find Scribe documents they or their team have created.
you/your/yours
Avoid “you” when describing areas of the product; text should be written from the user’s point of view. Use “me” instead. When presenting a callout or dialog to the user, “you” can be used to ask a question on behalf of the product.
See also: Is this my interface or yours?